ar9999 Terms and Conditions — Rules for Pakistani Players

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the ar9999 online gaming platform, including all games, sports betting markets, promotions, payment services and any other features available at ar9999.win ("the Platform"). They form a binding agreement between you ("the Player") and ar9999.

By registering an account, logging in or placing any bet or wager on the Platform, you confirm that you have read these Terms in full, that you understand them and that you agree to comply with them. If at any point you disagree with any part of these Terms, you must immediately stop using the Platform and contact support to close your account.

ar9999 reserves the right to update these Terms at any time. When a material change is made, players will be notified via their registered account. Continued use of the Platform after such notification constitutes acceptance of the revised Terms.

2. Eligibility

The ar9999 Platform is available to individuals who meet all of the following criteria:

• You are at least 18 years of age. The Platform is strictly for adults and ar9999 takes underage access seriously.
• You are accessing the Platform on your own behalf, not on behalf of any other person or entity.
• You are not using the Platform in any jurisdiction where online gaming is prohibited by law. You are solely responsible for determining whether your use of the Platform is lawful in your location.
• You are not a current or former employee of ar9999, nor an immediate family member of such an employee.
• You have not previously been self-excluded from the Platform or had an account terminated for breach of these Terms.

ar9999 may request age verification documents at any time. Accounts found to belong to players under 18 will be immediately closed, all winnings forfeited and any deposits returned after review.

3. Account Registration and Management

Each player is permitted to hold one account only on ar9999. Creating duplicate accounts — whether under the same name, the same payment method or the same device — is a breach of these Terms and will result in all associated accounts being suspended and any balances forfeited pending investigation.

When registering, you must provide accurate, current and complete information. This includes your real name, a valid email address and any other details requested during the registration process. ar9999 is not responsible for any loss arising from inaccurate account details provided by the player.

You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. ar9999 will never ask for your password by email, live chat or any other channel. If you believe your account has been accessed without your authorisation, contact support immediately so the account can be secured.

• One account per person, per household, per device and per payment method.
• Account details must reflect your real identity at all times.
• ar9999 may request identity verification (KYC) documents before processing any withdrawal. Failure to provide valid documentation will delay or block withdrawal processing.
• Accounts that remain inactive for an extended period may be subject to a dormancy policy. Contact support for current dormancy terms.

4. Deposits, Withdrawals and PKR Transactions

All financial transactions on ar9999 are denominated in Pakistani Rupees (PKR). There is no currency conversion, and no foreign exchange fees apply. The following payment methods are supported for both deposits and withdrawals: JazzCash, Easypaisa, Raast, standard bank transfer and eligible debit or credit cards.

Deposits: Deposits are credited to your ar9999 wallet promptly after confirmation from your payment provider. ar9999 does not charge a processing fee on deposits. Minimum and maximum deposit amounts may apply and are displayed within the cashier section of your account.

Withdrawals: Withdrawal requests are reviewed and processed within the timeframes stated in the cashier section. JazzCash and Easypaisa withdrawals are typically the fastest. Bank transfer timelines vary depending on the receiving institution. ar9999 will only process withdrawals to a payment method that has previously been used for a deposit on the same account, or after satisfactory identity verification.

• Withdrawals will not be processed until any applicable wagering requirements on active bonuses have been met.
• ar9999 reserves the right to request identity verification before approving any withdrawal regardless of amount.
• Funds deposited via a payment method that is later disputed or reversed will be deducted from the account balance and the account suspended pending investigation.
• ar9999 does not accept deposits made on behalf of another person. The account holder must be the owner of the payment method used.
• Deposits made from proceeds of criminal activity will be reported and the account permanently closed.

5. Bonuses and Promotions

ar9999 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated on the promotion page at the time the bonus is claimed, in addition to the general rules set out here.

• Wagering requirements: All deposit bonuses and free credit promotions carry a wagering requirement. This is the total amount you must bet before the bonus and any winnings derived from it can be withdrawn. Wagering requirements are stated clearly on each promotion page.
• Game contributions: Not all games contribute equally towards wagering requirements. Slots typically contribute 100%. Live casino and sports bets may contribute at a lower rate. Check the specific promotion terms for contribution rates.
• One bonus at a time: Only one bonus can be active per account at any given time unless a promotion explicitly states otherwise.
• Bonus expiry: All bonuses expire within the period stated on the promotion page. Unclaimed or unused bonus credit after the expiry date will be removed from the account automatically.
• Abuse policy: ar9999 reserves the right to cancel any bonus and withhold associated winnings if it determines that a bonus has been claimed through multiple accounts, exploited through low-risk betting patterns designed to fulfil wagering requirements without genuine gameplay risk, or otherwise manipulated. This determination is made at ar9999's reasonable discretion.
• Bonuses are intended for recreational players only. Professional players using systematic strategies to exploit promotions will have their bonus access removed.

6. Gameplay Rules

ar9999 provides slot games, live casino games, fish games and other categories supplied by third-party software providers. The rules of each individual game are governed by the game provider's own mechanics, published return-to-player (RTP) rates and paytable information displayed within the game interface.

ar9999 does not alter, modify or influence the outcome of any certified game after it has been launched by a player. All slot and fish game outcomes are determined by certified random number generators that operate independently of ar9999's internal systems. Live casino outcomes are determined by real-time dealer actions and physical game equipment visible on stream.

• In the event of a game malfunction or technical error, the affected round will be declared void and the staked amount returned to the player's account.
• ar9999 is not liable for interrupted gameplay caused by the player's internet connection, device failure or local power outage.
• Players must not use any form of software, bot, script or automated tool to interact with games on the Platform. Detection of such tools will result in permanent account suspension and forfeiture of balance.
• Game histories are stored and can be reviewed by the player in their account transaction log. If you believe a game result is incorrect, contact support within 72 hours of the event with the relevant game round ID.

7. Sports Betting Rules

ar9999's sportsbook covers cricket (including PSL, T20 internationals, ODIs and Test matches), football, esports and other sports as available. Sports bets are governed by the following rules in addition to any sport-specific rules displayed within the sportsbook.

• Bet acceptance: All bets are accepted at the odds displayed at the time of placement. ar9999 reserves the right to refuse or restrict any bet at its discretion, including but not limited to unusually large stakes on specific markets.
• Settlement: Bets are settled based on the official result of the relevant match or event as declared by the governing body or tournament organiser. In cricket, this includes Duckworth-Lewis-Stern (DLS) revised targets in rain-affected matches.
• Void bets: If a match is abandoned, cancelled or postponed beyond the period stated in the sport-specific rules, single bets on that event will be void and the stake returned. Accumulator legs involving the voided event will be settled at odds of 1.00.
• In-play betting: Live in-play markets close briefly during certain events (such as ball-by-ball PSL betting during the ball being bowled). Bets placed between the close and re-open of an in-play market may be voided if the outcome of the relevant moment has already been determined.
• Maximum payout: Maximum payout limits per bet, per day and per event apply. Current limits are displayed in the sportsbook. Any winnings above the stated limit will be settled at the limit amount.
• ar9999 reserves the right to delay settlement of any bet if the outcome is under official review or if there are credible indications of match-fixing involving the event in question.

8. Fair Play and Prohibited Conduct

ar9999 is committed to a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension:

• Registering more than one account or using another person's account.
• Using automated software, bots, scripts or any artificial intelligence tool to play games or place bets.
• Colluding with other players in live casino games to gain an unfair advantage.
• Exploiting software bugs, glitches or errors for financial gain. Any winnings derived from a known or suspected platform error are not valid and will be reversed.
• Providing false identity documents or misrepresenting your identity at any stage of the verification process.
• Using the Platform to launder money or conduct any other financially illegal activity.
• Abusing, threatening or harassing ar9999 support staff or other players in any communication channel.

ar9999 uses automated fraud detection tools that monitor gameplay patterns, transaction behaviour and login activity. Accounts flagged by these systems may be temporarily suspended while a manual review is carried out. ar9999 will communicate the outcome of any review to the player at the registered email address.

9. Responsible Gaming

ar9999 takes responsible gaming seriously. The Platform is designed for adult entertainment within a personal budget. We encourage all players to approach gaming as a leisure activity — not as a source of income or a way to recover financial losses.

The following responsible gaming tools are available to all ar9999 account holders free of charge:

• Deposit limits: Set a daily, weekly or monthly PKR deposit cap directly within your account settings.
• Session time reminders: Receive notifications after a set period of continuous play.
• Self-exclusion: Request temporary or permanent self-exclusion from the Platform at any time by contacting support. During a self-exclusion period, you will not be able to log in, deposit or receive promotional communications.
• Reality checks: Enable periodic on-screen reminders showing your session duration and net balance movement.

If you feel your gaming habits are becoming difficult to control, we strongly encourage you to use the self-exclusion tool and seek independent guidance. ar9999 will never contact a self-excluded player with bonus offers or promotional material during the exclusion period.

Full details are available on the Responsible Gaming page.

10. Privacy and Data

ar9999 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and use of your personal information as described in the Privacy Policy.

• ar9999 will never sell your personal data to third parties for marketing purposes.
• Your financial transaction data, including PKR deposits and withdrawals via JazzCash, Easypaisa, Raast or bank transfer, is stored securely and used only for transaction processing and fraud prevention.
• You may request a copy of the personal data ar9999 holds on you at any time by contacting support at [email protected].
• ar9999 uses industry-standard encryption to protect data in transit and at rest.

The full Privacy Policy is available at ar9999.win/privacy-policy.

11. Limitation of Liability

To the fullest extent permitted by applicable law, ar9999 and its officers, directors, employees and agents shall not be liable for:

• Any loss of profits, revenue, data or goodwill arising from your use of or inability to use the Platform.
• Losses arising from internet connectivity problems, device failures or interruptions beyond ar9999's reasonable control.
• Any indirect, consequential or incidental loss arising from your use of the Platform, including losses from game outcomes.
• Errors or delays caused by third-party payment providers including JazzCash, Easypaisa, Raast or banking institutions.

Nothing in these Terms limits ar9999's liability for fraud, gross negligence or any other liability that cannot legally be excluded.

12. Changes to These Terms

ar9999 reserves the right to amend these Terms and Conditions at any time. When material changes are made, ar9999 will notify players via a notification on the Platform or by email to the registered address. The updated Terms will display a revised "Last Updated" date at the top of this page.

Your continued use of the Platform after the notification period constitutes your acceptance of the revised Terms. If you do not agree with any change, you must stop using the Platform and request account closure before the change takes effect.

13. Contact and Complaints

If you have a question about these Terms, a complaint about a game outcome, a transaction dispute or any other concern, please contact the ar9999 support team through the live chat function available within the Platform or App, which is available 24 hours a day, seven days a week.

You may also reach the support team by email. The support address is displayed in the footer of this page. When submitting a complaint, please include your account username, the date and time of the relevant event and a clear description of the issue. ar9999 aims to acknowledge all complaints within 24 hours and resolve them within five business days.